Mortgage Refinance Solutions :: Contact Us

Contact Mortgage Refinance Solutions

mortgage-refinance.com.au

How can we help you today?

Whether you’d like to explore Mortgage Refinance Solutions options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Mortgage Refinance Solutions experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.


Finance News

Credit Use for Essentials Signals Fresh Pressure on Mortgage Holders
Credit Use for Essentials Signals Fresh Pressure on Mortgage Holders
18 Jul 2026: Paige Estritori
Fresh cost-of-living data is a timely reminder that mortgage stress is not always visible in arrears figures alone. New research reported by Savings.com.au shows one in three Australians used credit to cover essential expenses over the past year, while 37% used one form of credit to manage another. For households already carrying a home loan, that points to a widening gap between everyday income and unavoidable costs. - read more
Westpac’s August Rate Hike Warning Puts Refinancers on Notice
Westpac’s August Rate Hike Warning Puts Refinancers on Notice
11 Jul 2026: Paige Estritori
Westpac has sharpened its warning that the Reserve Bank of Australia could lift the cash rate again at its August meeting, adding another layer of uncertainty for mortgage holders already managing higher repayments. The bank remains the only major lender group expecting an August increase, while CommBank, NAB and ANZ currently see the present hiking cycle as having run its course. - read more
New-Customer Rate Cuts Put Refinancers Back in Play
New-Customer Rate Cuts Put Refinancers Back in Play
04 Jul 2026: Paige Estritori
The Reserve Bank of Australia’s June pause has not stopped lenders from competing for new mortgage business. While the cash rate remains at 4.35 per cent after three increases earlier in 2026, a fresh wave of lender discounting suggests the refinancing market is becoming more active again, particularly for borrowers willing to move rather than wait for broad rate relief. - read more
What Softer House Price Forecasts Mean for Refinancers
What Softer House Price Forecasts Mean for Refinancers
27 Jun 2026: Paige Estritori
Australia’s housing outlook has become more uneven, and that matters for anyone considering a mortgage refinance. Domain’s latest FY27 forecast points to a market shaped less by broad momentum and more by affordability, higher interest rates and local supply conditions. For borrowers, the headline is not simply whether prices rise or fall, but how changing property values could affect equity, loan-to-value ratios and lender appetite. - read more
Home Loan Articles

Maximise Your Refinance Potential: The Advantages of Choosing a Mortgage Broker
Maximise Your Refinance Potential: The Advantages of Choosing a Mortgage Broker
Australia’s housing market is known for its vibrant and ever-changing nature. Navigating through its complexities can be quite the feat for any homeowner. With property prices experiencing fluctuations, many Australians are exploring avenues to maximise their financial opportunities. - read more
How Refinancing Your Mortgage Can Transform Your Lifestyle
How Refinancing Your Mortgage Can Transform Your Lifestyle
If you're an Australian homeowner, you've probably noticed discussions about refinancing becoming more frequent. Recent trends in interest rates have led many to explore this financial strategy. So, what exactly is refinancing, and why is it such a hot topic right now? - read more
How to Use Budgeting to Maximise Your Mortgage Refinance Options
How to Use Budgeting to Maximise Your Mortgage Refinance Options
Mortgage refinancing is the process of replacing your existing home loan with a new one, usually with better terms or conditions. It can provide Australian homeowners with an opportunity to reduce their monthly payments, lower interest rates, or switch to a different loan type that better suits their financial goals. - read more
The Pros and Cons of Refinancing When Interest Rates Are Climbing
The Pros and Cons of Refinancing When Interest Rates Are Climbing
Refinancing your home mortgage loan has become a significant conversation topic lately, especially with the current fluctuations in interest rates across Australia. For many homeowners, these discussions come in the context of rising interest rates, which can substantially affect monthly repayments. - read more

Knowledgebase
Certificate of Deposit (CD):
A savings certificate with a fixed maturity date and specified interest rate, typically higher than a standard savings account.